MessageLabs Secure Instant Messaging (IM) Service creates a completely safe and secure instant messaging service for business, corporate and enterprise networks – allowing you to benefit from IM’s rapid and instant communication, without the associated risks. Its immediacy and ease of operation promotes collaboration and information-sharing – improving your business efficiency and productivity.
Why use our Secure Instant Messaging Service?
MessageLabs Secure Instant Messaging Service creates a confidential and secure IM network across your organisation - allowing team members, remote workers and partners to stay in touch cost-effectively and safely. The managed service integrates seamlessly with consumer instant messaging networks and is fast and simple to install and operate, eliminating the costs of additional hardware and software.
Available from all computers within your network when connected to the Internet | Secure, instant communications for real-time business decision-making |
Transport Layer Security (TLS) encryption for all IM between authorised network users | Safeguards confidential information, establishing an environment of trust across the enterprise, partners and clients |
Blocks viruses, spam over IM (SPIM) and other IM threats and their access to buddy lists | Protection from the disruption and downtime caused by IM-borne threats, eliminating the cost of repairing damage |
Robust, flexible system that is simple to install, easy to use and virtually maintenance-free | Eliminates unnecessary investment in infrastructure and reduces burden on in-house IT support services |
Centralised storage/logging facility, plus detailed reporting interface with fast access to Instant Messaging conversation logs, activity reports and usage reports | Ensures regulatory compliance, for example by guaranteeing readily available IM logs required as part of legal discovery |
All file-sharing transactions take place within the centralised server | Reduces in-house bandwidth requirements |
Approach
MessageLabs Secure Instant Messaging Service protects all IM communications within your organisation and with identified business partners and suppliers. Transport Layer Security (TLS) encrypts all elements of emails and attachments to ensure complete confidentiality and to eliminate the risk of tampering or infection with malware. It also blocks spam over IM (SPIM) from infiltrating your network.
- Professional Online Desktop (POD) is downloaded to every desktop and to the authorised user base via MSI technology
- A totally protected and confidential Instant Messaging network connects all approved users and via TLS encrypted tunnels
- Every message and attachment is completely encrypted to ensure secure instant messaging
- Each message and all attachments are examined for malware
- Simple web-based administration, monitoring and reporting capabilities
Advantage
No business, corporate or enterprise network is truly secure without addressing the increasing threats posed by unsecured instant messaging. Malware including viruses, worms and Trojans as well as SPIM (spam over IM) can infiltrate your network with ease through consumer networks such as AOL, MSN and Yahoo!
MessageLabs Secure Instant Messaging Service delivers unparalleled protection from all existing and emerging threats, so you can realise the advantages of secure instant messaging. Our sophisticated world-class technology is backed by leading service level agreements and around-the-clock support.
The advantages of MessageLabs Secure Instant Messaging Service are:
- Totally reliable, real-time IM communication and file exchange, compatible with all leading consumer IM networks
- End-to-end Transport Layer Security (TLS) encryption between employees, clients and identified partners
- Rapid trouble-free deployment without investing in complex software and hardware
- Peace of mind that you are always protected against the malware threats as MessageLabs unique multi-layered spam filtering proactively detects new and emerging threats better than anyone else
- 24/7 support combined with leading-edge technology to bring you the highest possible levels of service