Case Studies

The leading brand in Taiwan’s financial service industry started to reap the benefit after trying the MessageLabs Hosted Services for just two weeks. By blocking the spam and virus email outside the company’s internet portal, the number of spam mails has been significantly reduced and the probability of receiving emails with virus is close to zero. The saving on network bandwidth is also very significant.
An prestigious hotelier with 18 properties and more than 7,000 guest rooms in Asia, Europe and the Americas. The group was aware that the group’s global footprint and future growth would make it increasingly vulnerable to virus attacks. They wanted the very best guarantee of virus-free email that they could get. “It rapidly became clear that MessageLabs Anti-Virus service was a remarkably good fit. MessageLabs proved themselves to be experts in the field, with excellent customer references.”
McDonalds’ management describe email as mission-critical, acting as a communications bridge between headquarters and the 30,000 outlets as well as between McDonalds and its partners and suppliers. The company also is aware that Internet email threats are evolving, therefore the need to separate business information from potential spam and malware is becoming more important. With MessageLabs hosted Antivirus services, they can see email totals and the viruses being stopped is a big plus for them.
Simplified security management and operation efforts have helped Cathay Pacific to reduce administrative and support costs, as well as total cost of ownership.
Headquartered in Hong Kong, Intercoop Ltd. has eight offices throughout Asia, in such a diverse locations in Karachi, New Delhi, Dhaka. Ho Chi Minh City, Ningbo and Surabaya. Acting as a buying office and service organization, Intercoop provides everything from Information and sourcing to order follow up and quality control for a broad range of consumer goods. Rising spam levels, virulent virus outbreaks and the challenge of archiving increasing volumes of business email made life for the small IT team even more challenging.
Langham currently owns nine properties and manages two others under its own brands. The group plans to accelerate its expansion and open 50 more hotels around the world in the next 10 years. Given such an ambitious goal, Langham recognises that the use of technology for smooth management and seamless communications is absolutely critical. “We outsourced it all to Messagelabs hosted email security services five years ago, and haven’t looked back since."
One of Hong Kong’s most visionary users of IT in the non-government agency sector has eliminated the growing problem of malicious spam without impacting its IT budget. The SaaS solution has dropped Heep Hong’s daily spam count from over 60% to virtually zero.
It is not new news that spam attacks have risen dramatically over the last few years. Caltex South China have managed to successfully ward off these grisly spam attacks. They have seen the spam email numbers drop from 65 per cent to almost 0 per cent. Virus infection from emails has all but disappeared.
While “Security as a Service”, or SaaS has captured a lot of news coverage recently, the idea of outsourcing such an important part of an enterprise’s IT infrastructure is nothing new to The Peninsula Hotels. It has been doing exactly that for the past seven years, relying on managed services from MessageLabs for e-mail anti-virus and anti-spam protection.
Crown employed MessageLabs’ anti-spam email managed service to filter the 2,000,000 emails received each month. In addition to reducing spam volume from 80% to virtually 0%, the MessageLabs service has improved productivity within the IT team, overcome global time zone support issues, provided a 24/7 back up solution, and enabled Crown’s Records Management service to hit SLAs with it’s own customers.
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